Transparent Pricing

Predictable IT investment. No surprises.

Fixed per-user monthly pricing that covers everything. One invoice, total peace of mind.

Essential

Perfect for small teams 1–15 users

$180/user

per month + GST

✓
Microsoft 365 baseline security hardening
✓
Device management & patching
✓
Email protection
✓
Cloud backups
✓
Password manager implementation
✓
Annual vCIO strategy session
✓
Business hours helpdesk (8am–6pm)
✓
4-hour response SLA
Get Started →
Most Popular

Professional

Growing teams 10–50 users

$250/user

per month + GST

✓
Everything in Essential, plus:
✓
24/7 monitoring & alerting
✓
Advanced threat detection & response
✓
Network monitoring
✓
Security packs
✓
Vulnerability scanning
✓
Data Loss Prevention (DLP)
✓
Privileged Access Management (PAM)
✓
Dedicated account manager
✓
2-hour response SLA
Get Started →

Premium

Established businesses 50+ users

$350/user

per month + GST

✓
Everything in Professional, plus:
✓
Managed detection & response (MDR)
✓
Audit-ready compliance reporting
✓
Board & C-suite IT reports
✓
Monthly vCISO meetings
✓
Monthly vCIO/CTO strategic meetings
✓
Priority on-site support
✓
1-hour response SLA
Get a Custom Quote →

All pricing in AUD + GST. Minimum 5 users. 60-day cancellation notice on all plans. Not sure which plan? Get a free recommendation →

All Plans

What's always included — regardless of plan

🇦🇺
Australian Data Sovereignty

Your data never leaves Australian data centres. Full compliance with Privacy Act requirements.

🔓
60-Day Cancellation

60-day cancellation notice on all plans. We earn your business every month through results, not long-term lock-ins.

📍
Local Brisbane Team

Your support team is in Brisbane. On-site available within hours, not days.

📊
Guaranteed SLA

Every plan comes with written SLA guarantees. We're accountable for our performance — always.

Add-On Services

Enhance your plan

Available as add-ons to any plan, or bundled for a discount.

🕵️
Dark Web Monitoring

Continuous monitoring of dark web marketplaces for your business credentials and data.

$8/user/month

💾
Backup & Disaster Recovery

Automated daily backups with tested restore capability and documented DR plan.

$25/user/month

🎓
Security Awareness Training

Monthly phishing simulations and cybersecurity training modules for all staff. Choose your training duration.

$15/user/month

🔍
Penetration Testing

Annual external and internal pen test by certified security professionals with full remediation report.

Custom quote

True Cost Comparison

Renot IT vs In-House IT vs Break-Fix

The numbers that most businesses never do — the true total cost of ownership for a 20-person business.

Cost Factor Renot IT (Essential) In-House IT Person Break-Fix / Ad-hoc
Monthly base cost$3,600/month fixed$6,989/month (salary)$0 baseline
Super & leave entitlementsIncluded+$1,200/monthN/A
Recruitment (amortised)Included+$400/monthN/A
Training & certificationsIncluded+$300/monthN/A
Security tools & softwareIncluded+$800/monthNot included
Emergency repairsIncludedPartially covered$250–$500/hr
Specialist expertiseIncludedAdditional hire requiredProject rates
Downtime incidents/yearAvg 2 minor incidentsAvg 8 incidentsAvg 14+ incidents
Estimated total/month~$3,600~$11,500–$14,000$2,000–$8,000+ (unpredictable)
Annual cost~$43,200~$140,000+$24,000–$96,000+

*Estimates based on 20-user Brisbane business. In-house salary based on $83,864/year per Service Desk Professional + additional cost for specialist expertise. Actual costs vary. Get a personalised cost comparison in your free assessment.

FAQ

Pricing questions answered

Is there a minimum contract length? ▾
All plans require 60 days cancellation notice. There are no long-term lock-in contracts — we earn your business every month through results and service quality, not by trapping you in agreements.
What counts as a "user" for pricing purposes? ▾
A user is any person who uses a computer or device managed by Renot IT. This includes full-time, part-time, and regular contractors. Seasonal or temporary workers are typically excluded. We'll define this clearly in your service agreement.
Are there setup or onboarding fees? ▾
An assessment will be done on your environment to the extent needed to meet our minimal onboarding requirements. This ensures we understand your current state and can deliver the right outcomes from day one. Any work required beyond standard onboarding will be clearly quoted before you commit.
What if I need more than what's in my plan? ▾
Our plans are designed to cover the vast majority of day-to-day IT needs. For significant projects (e.g., office fit-out, major migrations, new server deployment), these are quoted separately as project work. We'll always be transparent about what's in your plan and what isn't before any work begins.
Can I switch plans as my business grows? ▾
Absolutely. You can upgrade your plan at any time and the change takes effect immediately. Downgrades take effect at the next billing cycle. As your business grows, your dedicated account manager will proactively recommend when a plan upgrade makes sense.

Not sure which plan is right for you?

Our free IT assessment will tell you exactly which services you need — and which you don't. No upselling, just honest advice.

Get a Free Custom Quote →