Transparent Pricing

Predictable IT investment. No surprises.

Fixed per-user monthly pricing that covers everything. One invoice, total peace of mind.

Essential

$180/user

per month + GST

✓
Microsoft 365 baseline security hardening
✓
Device management & patching
✓
Cloud backups
✓
Annual vCIO strategy session
✓
Dedicated Technical Account Manager
✓
Business hours helpdesk (8am–6pm)
✓
Same day response SLA
+
After hours support (at hourly rate)
Get Started →
Most Popular

Professional

$250/user

per month + GST

✓
Everything in Essential, plus:
✓
Proactive monitoring & alerting
✓
Advanced threat detection
✓
Microsoft 365 & Azure cloud management
✓
Vulnerability scanning
✓
4-hour response SLA
+
After hours support (at hourly rate)
Get Started →

Premium

From $350/user

per month + GST*

✓
Everything in Professional, plus:
✓
Managed detection & response (MDR)
✓
Audit-ready compliance reporting
✓
Board & C-suite IT reports
✓
Monthly vCISO meetings
✓
Monthly vCIO/CTO strategic meetings
✓
Priority on-site support
✓
1 medium project included per year
✓
After hours support — included
✓
1-hour response SLA
Get a Custom Quote →

All pricing in AUD + GST. Minimum 5 users. 60-day cancellation notice on all plans. *Premium pricing subject to business size and requirements. Not sure which plan? Get a free recommendation →

All Plans

What's always included — regardless of plan

🇦🇺
Australian Data Sovereignty

Your data never leaves Australian data centres. Full compliance with Privacy Act requirements.

🔓
60-Day Cancellation

60-day cancellation notice on all plans. We earn your business every month through results, not long-term lock-ins.

📍
100% Australian Owned & Operated

Nationwide coverage with a Brisbane home base. On-site support available across Australia.

📊
Guaranteed SLA

Every plan comes with written SLA guarantees. We're accountable for our performance — always.

Add-On Services

Enhance your plan

Available as add-ons to any plan, or bundled for a discount.

🕵️
Dark Web Monitoring

Continuous monitoring of dark web marketplaces for your business credentials and data.

Get a Custom Quote →
💾
Backup & Disaster Recovery

Automated daily backups with tested restore capability and documented DR plan.

Get a Custom Quote →
🎓
Security Awareness Training

Monthly phishing simulations and cybersecurity training modules for all staff. Choose your training duration.

Get a Custom Quote →
🔍
Penetration Testing

Annual external and internal pen test by certified security professionals with full remediation report.

Get a Custom Quote →
The Renot Difference

We publish our pricing. Others don't.

Most MSPs hide their prices behind a "Contact Us" button or a vague "custom quote." We think that's a red flag. Here's how we're different.

Full Pricing Published

Everything is on this page. No mystery pricing, no hidden fees, no bait-and-switch. What you see is what you pay.

Month-to-Month

60-day cancellation notice. No lock-in contracts. We earn your business every single month.

Annual Discount Available

Pay annually and save 15% on any plan. No penalty for staying monthly if that suits your cash flow.

Technical Account Manager

Every business gets a dedicated TAM — not a call centre. One person who knows your environment and your goals.

FAQ

Pricing questions answered

Is there a minimum contract length? ▾
All plans require 60 days cancellation notice. There are no long-term lock-in contracts — we earn your business every month through results and service quality, not by trapping you in agreements.
What counts as a "user" for pricing purposes? ▾
A user is any person who uses a computer or device managed by Renot IT. This includes full-time, part-time, and regular contractors. Seasonal or temporary workers are typically excluded. We'll define this clearly in your service agreement.
Are there setup or onboarding fees? ▾
An assessment will be done on your environment to the extent needed to meet our minimal onboarding requirements. This ensures we understand your current state and can deliver the right outcomes from day one. Any work required beyond standard onboarding will be clearly quoted before you commit.
What if I need more than what's in my plan? ▾
Our plans are designed to cover the vast majority of day-to-day IT needs. For significant projects (e.g., office fit-out, major migrations, new server deployment), these are quoted separately as project work. We'll always be transparent about what's in your plan and what isn't before any work begins.
Can I switch plans as my business grows? ▾
Absolutely. You can upgrade your plan at any time and the change takes effect immediately. Downgrades take effect at the next billing cycle. As your business grows, your dedicated account manager will proactively recommend when a plan upgrade makes sense.
Do you offer after hours support? ▾
We'd love to offer full 24/7 support to every client — and for Premium clients, after hours support is included at no extra cost. For Essential and Professional plans, after hours support is available at an agreed hourly rate. We believe in being upfront about this cost rather than quietly building it into your monthly price when you may never need it. Your dedicated Technical Account Manager can advise on the best arrangement for your business.

Not sure which plan is right for you?

Our free IT assessment will tell you exactly which services you need — and which you don't. No upselling, just honest advice.

Get a Free Custom Quote →